Measuring Crisis Communication Preparedness Across Different
Branches of Government – Sharing Experiences Gained in Finland.
Vos, M., Kekäle, P., Ruggiero, A. & Palttala, P. (2018). Online Journal of
Communication and Media Technologies, 8(1), 60-69. link JYX (click Draft) or OJCMT
Decomposing issue patterns in crisis communication – the case of
the lost airliner. Zhang, B., Vos, M. & Veijalainen, J. (2018). International
Journal of Emergency Management, 14(1), 72-89. link JYX
The issue arena of a corporate social responsibility crisis –
The Volkswagen case in Twitter. Zhang, B., Vos, M., Veijalainen, J., Wang, S. & Kotkov,
D. (2016). Studies in Media and Communication, 4(2), 32-43. link JYX or Redfame
Crisis communication competence in co-producing safety with
citizen groups. Laajalahti,
A., Hyvärinen, J. & Vos, M. (2016). Social Sciences, 5(1), 13. link JYX
Enhancing citizen response to crises through communication – Investigating expert views. Hyvärinen,
J., Laajalahti, A. & Vos, M. (2015). International Journal of Emergency Management, 11(4),
302–319. link JYX
Communication challenges in CBRN terrorism crises – expert
perceptions. Ruggiero, A. & Vos, M. (2015). Journal of Contingencies and
Crisis Management, 23(3), 138-148. link JYX or JCCM
Developing a conceptual framework for investigating
communication supporting community resilience. Hyvärinen, J. & Vos, M. (2015). Societies, 5(3), 583-597. link JYX
Communication Health
Check – Measuring Corporate Communication Performance. Vos, M. (2015). Journal of Business Studies
Quarterly, 7(1), 63-70. link JYX or JBSQ
Public Discourse on Human Trafficking in
International Issue Arenas. Meriläinen, N. & Vos, M. (2015). Societies,
5(1), 14-42. link JYX
or MDPI
Community Resilience
in Crises: Technology and Social Media Enablers – Guest-Editorial. Vos, M. & Sullivan, H.T. (2014). Human
Technology, 10(2), 61–67. link JYX
or HT
Social media monitoring: methods, benefits and difficulties for
international companies. Zhang, B. & Vos, M. (2014). Corporate
Communications - an International Journal, 19(4), 371–383. link JYX
Framing by actors in the human rights debate: the
Kony 2012 campaign. Meriläinen,
N. & Vos, M. (2014). Nordic Journal of Human Rights, 32(3), 238–257. link JYX
The role of broadcast media in disaster preparedness education;
lessons learned in the scientific literature 2002-2012.
Romo-Murphy, E. & Vos, M. (2014). Media Asia, 41(1), 71-85. link JYX
Setting the agenda for research on issue
arenas. Vos, M., Schoemaker, H. & Luoma-aho, V. (2014).
Corporate Communications - an
International Journal. 19(2), 200-215. link JYX
Social media monitoring for crisis communication: process,
methods and trends in the scientific literature.
Ruggiero, A. & Vos, M. (2014). Online Journal of Communication and Media
Technologies, 4(1), 103-130. link JYX or OJCMT
Challenges in joint place branding in
rural areas. Vuorinen, M. & Vos, M (2013). Place
Branding and Public Diplomacy, 9(3), 154-163. link JYX
Terrorism
communication: characteristics and emerging perspectives in the scientific
literature 2002–2011. Ruggiero, A. & Vos, M. (2013). Journal
of Contingencies and Crisis Management, 21(3), 153-166. link JYX or Wiley
Monitoring the
arenas of the swine flu discussion. Luoma-aho, V., Tirkkonen, P.
& Vos, M. (2013). Journal of Communication Management, 17(3),
239-251. Link JYX
Framing issues in
the public debate: the case of human rights. Meriläinen, N. & Vos, M. (2013). Corporate Communications - an
International Journal, 18(1),119-134. link JYX
Communication gaps in disaster
management: Perceptions by experts from governmental and non-governmental organizations. Palttala, P., Boano, C., Lund,
R. & Vos, M. (2012). Journal of Contingencies and Crisis Management, 20(1),
1-12. link JYX
Quality Indicators for Crisis Communication to Support Emergency
Management by Public Authorities. Palttala, P. & Vos, M.
(2012). Journal of Contingencies and Crisis Management, 20(1), 39-51. link JYX
Added Value of Intangibles for Organizational Innovation.
Luoma-aho,
V., Vos, M., Lappalainen, R., Lämsä, A., Maaranen, P., Uusitalo, O.
& Koski, A. (2012). Human Technology, 8(1),
7–23. link JYX
or HT
Mapping critical factors in innovative brand management.
Vuorinen, M., Uusitalo, O. & Vos, M.
(2012). Journal of Business Studies Quarterly, 3(4), 58-76. link JYX or JBSQ
Testing a methodology to improve organizational learning about
crisis communication. Palttala,
M. & Vos, M. (2011). Journal of Communication Management, 15(4), 314 - 331. link JYX
Human rights organizations and online agenda setting.
Meriläinen, N. & Vos, M.
(2011). Corporate Communications - an international journal, 16(4), 293 -
310. link JYX
Towards a more dynamic stakeholder model: The role of issue arenas for corporate
reputation. Luoma-aho, V. & Vos, M. (2010). Corporate Communication - an International Journal,
15(3), 315-331 (Highly Commended Award Winner
Literati Network
2011). link JYX
Monitoring the complexities: Nuclear power
and public opinion. Luoma-aho, V. & Vos, M. (2009). Public Relations Review, 35(2), 120-122. link JYX
Communication quality and added value: a measurement instrument
for municipalities. Vos, M. (2009). Journal of Communication Management, 13(4),
362-377 (among the Most Frequently Downloaded Articles of the year). link JYX
Trends in government communication in The Netherlands.
Vos, M. & Westerhoudt, E. (2008). Journal of Communication Management, 12(1),
18-29. link JYX
Setting the research agenda for governmental communication.
Vos, M. (2006). Journal of Communication Management, 10(3), 250-258. link RG
Papers in books and proceedings
(selection):
Reputation monitoring. Vos, M. (2016). In Carroll, C.E. (Ed.), The SAGE
Encyclopedia of Corporate Reputation, section Research, Measurement and
Evaluation, 657-659. Sage, Thousand Oaks. link JYX
Understanding fast diffusion
of information in the social media environment: A comparison of two cases.
Zhang, B., Semenov, A., Vos, M. & Veijlainen, J. (2014). In ICC 2014 Conference Proceedings, 522-533. link JYX
Synergy and social orientation as
quality dimensions for the future communication policy. Vos, M. (2009). In Rogojinaru, A. & Wolstenholme,
S., Current trends in international public relations; papers presented at the Euprera
Congress 2009, Tritonic, Bucharest ,
83-94. link JYX
Image formation about genetically modified food and the
communication by the companies involved. Vos, M. & I. Wassenaar
(2002). In Proceedings of BledCom in conjunction with EUPRERA. link RG
Books in English (selection):
Communication in Turbulent Times: Exploring Issues and Crisis
Communication to Enhance Organisational Resilience.
Vos, M. (2017). Reports from the School of Business and Economics, no 40/2017,
University of Jyväskylä. link JYX
Developing a crisis
communication scorecard. Vos, M., Lund, R., Harro-Loit, H. & Reich, Z.
(eds, 2011). Studies in Humanities, University of Jyväskylä. link JYX
Integrated Communication; concern, internal and marketing communication.
Vos, M. & Schoemaker, H. (2011). Amsterdam, Eleven Publishing, 4rd
edition. link RG or Academia.edu
Monitoring public
perception of organizations. Vos, M. & Schoemaker, H. (2006). Amsterdam, Boom
Onderwijs. Gbooks or link RG
Accountability of
communication management; a balanced scorecard for communication quality.
Vos, M. & Schoemaker H. (2004). Eleven Publishing, The Hague, 2nd
edition. Gbooks
or link RG
Setting up a strategic communication plan. Vos, M.,
Otte, J. & Linders, P. (2003). Amsterdam,
Eleven Publishing. publisher
Guides
(selection):
CBRN Communication Scorecard. Ruggiero, A., Vos, M., Mykkänen, M. & Palttala, P.
(2015). In S. Schmidt, & M. Vos (Eds.), Behavior and communication in CBRN crisis: Findings and recommendations
in case of chemical, biological, radiological, and nuclear attacks on society (106-139).
Pabst-Science Publishers. link JYX or CrisCom
Public Empowerment – Guidelines for engaging the public in
crisis management. Vos, M., Erve, A. van het, Gouw, N. de, Haataja, M., Hokkanen,
L., Johansson, C., Linnell, M., Olofsson, A., Rantanen, H., Sullivan,
H.T., Vergeer, F., Wall, E. (2014). Project Public Empowerment Policies
for Crisis Management (FP7-284927). CrisCom
or link RG
Roadmap ‘Public empowerment policies for crisis management’.
Vos, M., Erve, A. van het, Gouw, N. de, Hokkanen, L., Johansson, C.,
Laajalahti, A., Linnell, M., Meriläinen, N., Olofsson, A., Öhman, S., Rantanen,
H., Stal, M., Vergeer, F., Wall, E. (2014). Project Public Empowerment Policies
for Crisis Management. CrisCom
or link RG
Dutch
books (selection):
Geїntegreerde communicatie, concern, interne en marketing
communicatie. Vos, M. & Schoemaker, H. (2017). Boom, Amsterdam (book 10th
edition). uitgeverij
Accountability van communicatiebeleid: communicatiekwaliteit
meten met de balanced scorecard. Vos, M. & Schoemaker, H.
(2012). Amsterdam, Boom-Lemma (book, 2nd
edition). uitgeverij
De communicatiemeter;
performance indicatoren voor communicatie. Vos, M. (2010). HU Utrecht. link RG
Trendonderzoek Overheidscommunicatie; verschillen en overeenkomsten tussen
de overheidssectoren. Vos, M. & Westerhoudt, E. (2006). Utrecht,
HU. link RG
Beeldvorming over genetisch gemodificeerd voedsel; hoe bedrijven erover
communiceren. Vos, M. & Wassenaar, I.
(2002). Cahier 25, Utrecht, HU. link RG
Note: this list with links provides a selection
only; for a full list of publications see CV.